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February 16, 2026
At ZoeFlow, we value and respect your privacy. This privacy policy outlines how we collect, use, and protect your personal information when you use our app ZoeFlow, which helps users track their menstrual cycles and other health-related information.
By using the ZoeFlow app, you agree to the collection and use of your data in accordance with this policy.
1. Information we collect
When you use ZoeFlow, we may collect the following types of information:
a. Personal information
Account information: If you create an account in the app, we collect personal information such as your name, email address, and password to facilitate login and provide support.
Health data: You may choose to enter personal health information, such as your menstrual cycle data, symptoms, moods, and other related data. This information is used to provide personalized insights and predictions.
b. Usage data
Device information: We may collect information about the device you use to access the app, including device type, operating system version, unique device identifiers, and mobile network information.
App usage information: We may collect data on how you interact with the app, including features used, frequency of usage, and crash data to improve app performance.
c. Location data
If you choose to enable location-based features, we may collect information about your location (e.g., through gps) to offer personalized recommendations. You can turn off location tracking at any time through your device settings.
2. How we use your information
We use the collected information for the following purposes:
To provide personalized health insights and predictions based on your menstrual cycle and related data.
To improve the functionality and performance of the app.
To send notifications related to your cycle (if you opt in) and any other relevant updates or reminders.
To communicate with you, including for customer support purposes.
To analyze usage data to improve the user experience and troubleshoot issues.
3. Data storage and retention
Storage: Your data is securely stored on servers with appropriate safeguards to protect against unauthorized access, alteration, or disclosure. We take reasonable measures to ensure your personal information is stored in a secure environment.
Retention: We retain your personal data for as long as your account is active or as needed to provide you with services. You can delete your account at any time, and we will remove your data from our systems, except where we are required to retain it for legal or administrative purposes.
4. Data sharing and disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your data in the following circumstances:
Service providers: We may employ third-party companies to perform services on our behalf (e.g., data hosting, analytics, customer support). These service providers have access to your personal data only to perform specific tasks and are obligated not to disclose or use it for any other purpose.
Legal requirements: We may disclose your information if required by law or in response to valid requests by public authorities, such as a court or government agency.
5. Your rights and choices
You have the following rights regarding your personal data:
Access: You can request a copy of the personal data we hold about you.
Correction: You can update or correct any inaccurate or incomplete data we hold about you.
Deletion: You can delete your account and personal data by contacting us through the app or email.
Opt-out: You can opt out of receiving promotional messages and notifications by adjusting your preferences in the app or in your device settings.
Data portability: You can request to receive your data in a structured, commonly used format.
6. Security of your information
We take reasonable security measures to protect your personal data from unauthorized access, use, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.
7. Third-party links
ZoeFlow may contain links to third-party websites or services that are not operated by us. We are not responsible for the content, privacy practices, or security of these third-party services. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children’s privacy
ZoeFlow is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and become aware that your child has provided us with personal data, please contact us so we can take necessary action.
9. Changes to this privacy policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy in the app and updating the “effective date” at the top of this page. We recommend you review this privacy policy periodically to stay informed about how we are protecting your information.
10. Contact us
If you have any questions or concerns about this privacy policy or how your data is handled, please contact us at:
Email: support@zoeflow.app